The Administrative assistant is responsible for delivering a friendly, efficient customer service and creating a warm and welcoming atmosphere for all the guests visiting the Fund, with the key aim of ensuring customer satisfaction.

• Coordinate front desk activities.
• Receive all clients and direct them to appropriate officers for further assistance.
• Ensure high standards of telephone service in order to achieve fast and efficient handling of intern
• Ensure that clients are relaxed and comfortable while waiting to be assisted.
• To maintain the reception area at high standards of cleanliness and neatness.
• To receive, sort and distribute correspondence/mails.
• Monitor and report any malfunctioning of office equipment within duty station.
• Type correspondence and reports as directed by superior; sending out email as required from time to
• Manage of meeting room bookings and appointments.
• Perform other clerical duties such as filing, photocopying, scanning etc

• Diploma from accredited and recognized institution.
• Diploma from accredited and recognized institution.
• A diploma in customer service, business management or relevant field
• Proficient knowledge in IT.
• At least two (2) years’ experience in a similar position.
• Proven work experience as an administrative assistant, front office representation or similar role.
• Maintain high standards of personal grooming, integrity and professionalism to uphold the corporate image of the Fund.
• Creativity and innovation skills.
• Action oriented and demonstrated ability to manage priorities.
• Quality focus and attention to detail.
• Good oral and written communication skills.
• Good customer relationship management skills (internal and external customers.